Service Advisory -Text message delivery Recently, the cell phone carriers have implemented more stringent text filtering and we are occasionally seeing blocked texts that contain our long form URL utilized for identifying each operators’ di... Apr 16, 2025
Service & Product Update - April 2025 A Thorn in Our Side For many months, we have been battling an intermittent problem where ancillary profit center pass activations (vacuums, self-serve, air machines, etc.) would fire under a delayed t... Apr 10, 2025
State of the business update As we start the year, we ended up a little behind from where we thought, and wanted, to be with announcements made in 2024. But, January has brought everything we previewed in 2024 to fruition. The ma... Feb 3, 2025
Service slow down advisory for January 28, 2025 Details: Yesterday afternoon, (January 28, 2025) it was reported that at times, operators were seeing delayed or no wash activation upon wash pass scan. Upon investigation, it was identified some of t... Jan 29, 2025
My Wash Membership - bug report 9/24/2024 2024-09-24 16:35 Eastern -issue resolved. 2024-09-24 09:23 Eastern - Both the iOS and Android versions of the My Wash Membership app are unable to purchase a new wash pass. This is currently being cor... Sep 24, 2024
2024-06 Touch screen advisory Summary: change HVAC settings on Models DPS-S1, DPS-S2, DPS-O, DPS-D, DPS-EP13, and DPS-EP21 to 33 degrees Celsius using the instructional video located here: https://www.youtube.com/watch?v=fzMrNQWmn... Jun 18, 2024
2024-06 Release Notes Online pass sales sending text confirmations and loading to account - there was an error where passes sold via the Universal online sales link would not properly load the standard sales flow. The flow... Jun 6, 2024